CLIENT TERMS

Terms & Conditions

Clear, customer-first information for a confident purchase.

General terms

PatolaLux (owned and operated by Solanki Sanjay Gelabhai) provides access to its online catalogue and shopping services for the purchase of Patola textiles and related products. By placing an order, you agree to the terms below.

Product presentation

Product information, images, colours and availability are presented as carefully as possible. Handwoven textiles can contain natural variations in colour, texture and weave; these are part of the character of the craft and are not necessarily defects.

Pricing & acceptance

Prices are shown in Indian Rupees unless otherwise stated. An order is accepted only after successful payment verification and confirmation by PatolaLux.

Customer information

Customers are responsible for providing accurate contact and delivery information. PatolaLux may contact the customer if clarification is required before fulfilment.

Related policies

For returns, exchanges and refunds, please refer to the Returns & Refunds policy. For delivery information, please refer to Shipping & Delivery.

Contact

For questions regarding an order or these terms, contact PatolaLux at patolalux@gmail.com.

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